S1E14 Turning conflict into conversation
Summary
Amber and Ryan explore the concept of emotional intelligence, discussing its significance in navigating life's challenges and conflicts. They delve into the four branches of emotional intelligence, the differences in emotional intelligence between genders, and the importance of cultural context.
The conversation also touches on the relationship between emotional intelligence and performance, mental toughness, and adaptability. Through anecdotes and insights, they emphasize the need for emotional awareness and the ability to manage emotions effectively in various situations.
Takeaways
Emotional intelligence can turn conflict into conversation.
The way you treat others impacts how they treat you.
Being calm can influence the emotional state of others.
Emotional intelligence consists of perceiving, using, understanding, and managing emotions.
Mental toughness is often confused with emotional intelligence.
Cultural context affects how emotional intelligence is applied.
Women tend to score higher in empathy, while men score higher in stress tolerance.
Adaptability is crucial for effective emotional intelligence.
Past experiences should not dictate present actions.
Understanding the 'why' behind emotions is essential for growth.
Resources
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Book References
The EQ Edge: Emotional Intelligence and Your Success
Links for More Information
The Science of Emotional Intelligence: https://www.jstor.org/stable/20183048?read-now=1&oauth_data=eyJlbWFpbCI6ImFtYmVyQGZpdHRvZmlnaHQuY29tIiwiaW5zdGl0dXRpb25JZHMiOltdLCJwcm92aWRlciI6Imdvb2dsZSJ9&oauth_data=eyJlbWFpbCI6ImFtYmVyQGZpdHRvZmlnaHQuY29tIiwiaW5zdGl0dXRpb25JZHMiOltdLCJwcm92aWRlciI6Imdvb2dsZSJ9&seq=5
Personal Values Article: https://markmanson.net/personal-values
Emotional Intelligence and Work Place Effectiveness: https://www.jstor.org/stable/27768197?read-now=1&seq=6#page_scan_tab_contents
Social and Emotional Development in Early Childhood: https://www.jstor.org/stable/90001479?read-now=1&seq=1
James Dozier: https://teaminternational.net/wp-content/uploads/2014/11/Generals_story.pdf
Chapters
00:00 Intro: The Story of James Dozier
09:46 Understanding Emotional Intelligence: The Four Branch Model
14:53 The Pressure of Individual Performance
21:46 The Influence of Emotions on Decision Making
28:41 The Importance of Understanding 'Why'
33:53 The Evolution of Gender Roles and Emotional Intelligence
40:24 Understanding and Changing Workplace Culture
45:07 Teaching Emotional Intelligence to Children